Mag-Al Electrominerals Pvt. Ltd.. (‘Company’, ‘we’, ‘us’, or ‘our’) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit our website and use our related services.
1. Scope
This Privacy Policy (“Policy”) explains the details of our collection, usage, purpose, sharing, and disclosure of data, including your personal data, that is collected or used by Us while conducting Our business. This Policy covers only data collected through the Site/s (our homepage 101minerals.com, and related mobile applications, if any) and does not cover any other data collection or processing, without limitation, collection conducted offline, or through our products or services that do not link directly with this Policy, or by third-party sites that we may link to.
2. Applicability
This Policy applies to all individuals and entities accessing or using the Portal, including:
Vendors: businesses or individuals onboarded to list and sell minerals and related products.
Customers: businesses or individuals who register to purchase goods and processing services.
Visitors: any person browsing the public portions of the Portal.
3. Data Controller
The Company is the data controller for all data collected via the Portal. If you have any questions about this Policy or our privacy practices, please contact us at: Data Protection Officer [101minerals] [info@101minerals.com] [Revenue Survey No. 174,175 & 179 Village Memar, Bavla, Ahmedabad, Gujarat, India, 382230]
4. Information We Collect
4.1 Information You Provide Directly
- Account Registration: name, company name, business type, email, phone number, mailing address, GSTIN, PAN, bank details.
- KYC Documents: registration certificates, identity proof (Aadhaar, passport), address proof, cancelled cheque/bank statement.
- Profile and Product Details: product specifications, technical sheets, images, quality parameters.
- Order and Transaction Data: order history, quantity, pricing selections, processing options.
- Communications: info_commu_para
Social Media Pro< files: you connect with us such as LinkedIn, Facebook, YouTube, and Instagram.
4.2 Automatically Collected Information
- Usage Data: IP address, browser type, operating system, pages visited, time stamps, clickstream data, device identifiers.
- Cookies & Tracking: session cookies, analytics cookies, preference cookies. See Section 8.
- Payment and Transaction Logs: transaction IDs, payment status, refunds, reconciliations (records provided by payment gateways).
4.3 Third-Party Sources
- Government APIs: validation of GSTIN, PAN, Udyam/MSME status.
- Logistics & QC Partners: order tracking status, quality test results.
You may access, correct, and/or erasure your information by accessing your accounts or profiles on our Site/s.
5. How We Use Your Information
We use your data to:
- To create a profile, secure access, and facilitate conversation between you and the Company.
- Provide, maintain, and improve the Portal and related services.
- Verify identities and perform KYC/KYS checks.
- Facilitate onboarding, product listing, order processing, quality control, and logistics.
- To process your queries, and for correspondence with you.
- Calculate and display dynamic pricing based on user selections.
- Generate invoices, e-way bills, and reconcile payments.
- Send transactional messages and notifications (email/SMS/in-app).
- Analyze usage patterns and enhance user experience.
- Comply with legal, tax, and regulatory obligations.
- Personalization of service offerings and improvement of the Site/s.
6.Legal Grounds for Processing Your Personal Information
We process your personal data on the basis of your consent as provided by you while onboarding with us, and in a manner as detailed in this Policy. Alternatively, we may further process your personal data, without your prior consent, for certain legitimate uses namely, and as permitted in law:
- for the specified purpose for which you have voluntarily provided your data, as outlined in this Policy;
- fulfilling an obligation to State instrumentalities to disclose processing information about a certain user;
- compliance with any judgment, decree under any law for the time being in force in India;
7. Disclosure & Sharing
We may share your information with:
- Subsidiaries and / or affiliates: to fulfil product orders or deliver services, or otherwise to fulfil a contractual obligation to you
- Service Providers: payment gateways, cloud hosting, analytics, CRM, ERP integrators
- Logistics Partners: for order pickup, dispatch, tracking, and delivery.
- Quality Assurance Labs: third-party QC partners for testing reports.
- Legal and Regulatory Bodies: as required under applicable law (tax authorities, courts, government agencies).
- Business Transfers: in connection with mergers, acquisitions, or asset sales, subject to confidentiality obligations.
8. Data Retention
We retain your personal and business information only as long as necessary for the purposes described:
- Active Accounts: until the account is closed plus 7 years for tax and audit compliance.
- Transactional Records: invoices, payment records, QC reports for 7 years.
- Analytics Data: aggregated and anonymized after 2 years.
We may further retain your data till the period that is required for the purposes of us meeting your requests on our Site/ s, and in compliance with the applicable laws, statutory requirements.
9. Cookies and Tracking Technologies
The Portal uses cookies and similar technologies to personalize content, analyze traffic, and improve functionality. You may manage cookies via your browser settings; however, disabling cookies may limit your ability to use certain features.
10. Third-Party Integrations
The Portal integrates with third-party services (e.g., payment gateways, ERP systems, logistics APIs). These providers have their own privacy policies, and we encourage you to review them.
11. Security of Your Information
We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, secure hosting, and regular security audits.
12. International TransfersTransfers
If your data is transferred outside India, we ensure an adequate level of protection through approved mechanisms (Standard Contractual Clauses, binding corporate rules, or local laws providing equivalent safeguards).
13.Your Rights
Depending on applicable law, you may have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to certain processing activities.
- Receive a copy of your data in a structured, machine-readable format.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the relevant data protection authority.
To exercise these rights, contact us at [email address]. We will respond within the timeframe required by law.
14. Children’s Privacy
The Portal is not intended for children under 18. We do not knowingly collect information from minors.
15. Changes to This Policy
We may update this Policy periodically. The Effective Date at the top will indicate when changes were made. We will notify you of significant changes via email or in-app notices.
16. Contact Us
For questions or concerns about this Policy, please contact: Data Protection Officer
Your Company Name : Mag-Al Electrominerals Pvt. Ltd.
Email Address : info@101minerals.com
Phone Number : +91 7621933101
Address : #1134/E Contour Road, Gokulam, 3rd Stage, Gokulam, Mysore – 570002, Karnataka, India